Let us talk about your business.
Tell us what slows you down. We will reply within one working day with honest advice — even if the answer is that you do not need us yet.
Reach us directly
Prefer a phone call or a visit? Our office in Chandragiri is open six days a week, and we are happy to come to your premises anywhere in the valley.
Office address
Chandragiri-09, Kathmandu 44600
Bagmati Province, Nepal
Email us
info@nepanest.com — sales & general
nepanest@gmail.com — support
Office hours
Sunday – Friday · 9:00 AM – 6:00 PM (NPT)
Emergency support for clients: 24/6
Typical response
Within one working day for enquiries.
Same-day for existing clients on support.
Questions we get asked first
If yours is not here, ask it in the form above — we answer every one personally.
A single module — POS or Restaurant, for example — is usually live within 3 to 5 weeks including data migration and staff training. A full custom platform typically takes 3 to 5 months. We give you a dated plan before you sign anything.
Yes. VAT and PAN invoice formats, credit notes, a materialised sales register and Nepali date support are built into the billing modules as standard — not sold as an add-on. We will walk your accountant through the reports during onboarding.
The POS and restaurant counter apps keep working offline. Bills are stored locally in sequence and upload automatically the moment connectivity returns, so you never lose a sale or end up with duplicate invoice numbers.
Almost always. We regularly import product lists, customer records, opening stock and outstanding balances from Excel, from older desktop software and occasionally from paper registers. Migration is included in the setup fee.
You do, entirely. You can export your full dataset to Excel or CSV at any time from inside the application, without asking us. We would rather earn your renewal with the product than with lock-in.
Yes. On-site training for your staff is part of every rollout, and refresher sessions are free when you hire new people. Support runs Sunday to Friday, with emergency cover for clients on 24/6 plans — answered by our own team in Nepali or English.
That is how most clients start. Because every product shares the same customers, stock and staff records, adding a second module later needs no re-entry — it simply switches on inside the account you already have.
Not sure which product fits?
Describe your business in two lines and we will tell you honestly what you need — and what you can safely skip for now.
